Improvements to scheduling by veterans of mental health appointments at Department of Veterans Affairs
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(a) Rescheduling cancelled appointments If a covered veteran cancels an appointment for mental health care furnished by the Secretary of Veterans Affairs, the Secretary shall seek to reschedule the appointment, regardless of the method by which the veteran cancelled the appointment. In seeking to reschedule such appointment, the Secretary shall contact the veteran by telephone. If the veteran does not reschedule the appointment during the first telephone call, the Secretary shall contact the veteran at least once more by telephone to reschedule the appointment. (b) Covered veteran defined In this section, the term covered veteran means a veteran who is enrolled in the system of patient enrollment established under section 1705(a) of title 38, United States Code.