Complaint process improvement

Section 3662 of title 39, United States Code, is amended— (1) in subsection (b)— (A) in paragraph (1)— (i) in the matter preceding subparagraph (A)— (I) by striking The Postal and inserting With respect to a complaint received under subsection (a), the Postal; and (II) by striking, within 90 days after receiving a complaint under subsection (a); and (ii) in subparagraph (A)— (I) by striking clause (i) and inserting the following: (i) begin proceedings on such complaint— (I) immediately after the expiration of the period described in paragraph (3) if the Commission finds that such complaint raises material issues of fact or law and no motion described in clause (ii) with respect to such complaint is filed in such period; (II) immediately after the Commission denies all motions described in clause (ii) with respect to such complaint that were filed during the period described in paragraph (3) if the Commission finds that such complaint raises material issues of fact or law and all such motions are denied not later than 45 days after the date on which the Commission received such complaint under such subsection; or (III) not later than 45 days after the date on which the Commission receives such complaint under such subsection if subclause (I) and (II) do not apply with respect to such complaint; or; and (II) in clause (ii)— (aa) by inserting before issue the following: if the Commission finds that, after consideration of any motion asserting that such complaint raises no material issues of law or fact, that such complaint raises no such issue, upon making such finding; and (bb) by inserting within 45 days after receiving such complaint under such subsection after dismissing the complaint; and (B) by adding at the end the following new paragraph: (3) Prompt motions A motion described in subparagraph (A)(ii) with respect to a complaint may only be filed during the 25-day period beginning on date on which such complaint is filed, or during such shorter period as the Postal Regulatory Commission may prescribed by regulation.; and (2) in subsection (c)— (A) by striking or requiring and inserting requiring; and (B) by inserting after competitive products the following: or, upon a finding that the Postal Service has unreasonably delayed the proceeding, ordering reimbursement consistent with section 3681.