Report regarding Federal call center work locations

By not later than 1 year after the date of enactment of this Act, the Secretary of Labor shall prepare and submit to Congress a report that documents the location, and amount, of call center work conducted by or for the Federal Government, including— (1) a determination of the amount of such Federal call center work that is conducted by Federal employees, and the amount conducted by Federal contractors; (2) all locations at which such Federal call center work is being conducted, whether by Federal employees or through Federal contracts; and (3) any job losses associated with the introduction or use of artificial intelligence for customer service for Federal call center work.