Customer service surveys

(a) American Customer Satisfaction Index survey (1) Sense of Congress It is the sense of Congress that the National Cemetery Administration should continue to participate in the American Customer Satisfaction Index survey. (2) Notice to Congress Not later than 30 days before the date on which the National Cemetery Administration does not participate in an American Customer Satisfaction Index survey, the Under Secretary for Memorial Affairs of the Department of Veterans Affairs shall notify Congress of such non-participation. (b) National Cemetery Administration surveys (1) In general The Under Secretary for Memorial Affairs shall continue to— (A) administer the customer service survey of the National Cemetery Administration to veterans, families, and funeral homes through ongoing survey activities; and (B) publish the results of such survey. (2) Submittal to Congress Not later than 30 days before the date on which any change is made to the survey described in paragraph (1), including with respect to methodology, participants, or scope, the Under Secretary for Memorial Affairs shall submit to Congress a description of such change.