Disclosures on staffing and automated processes

(a) In general The operator of a covered platform shall, not less than annually, submit to the Commission and make available to the public, in a machine-readable format, a clear and easily comprehensible report on any manual and algorithmic content moderation that the covered platform engaged in during the relevant period. Each such report shall be in compliance with the rules established under subsection (b). (b) Rules The Commission shall, in accordance with section 8, establish rules for reports under subsection (a). Such rules shall require that a report include the following information: (1) Content moderation staffing (A) In general The number of staff employed by the covered platform (whether directly employed by the platform or contracted through a third party) for the purposes of manually reviewing content for removal or other interventions, in aggregate and broken down by— (i) the countries in which the employees are located; (ii) the geographic or regional area to which the employees are assigned; and (iii) languages spoken by the employees relevant to their employment and their levels of language proficiency. (B) Staff support A description of the training and support provided to content moderation staff, including— (i) the training processes and guidelines provided; (ii) the support services, such as mental health services, available to the employee; and (iii) if training or support services differ by factors such as geographic region, languages spoken, or direct-hire versus contracted employees, descriptions and breakdowns of such differences. (2) Automated content detection and decision-making processes If the covered platform elects to use algorithmic processes to detect content for additional manual review or automated decision-making for content moderation, information on such processes, including— (A) performance metrics that are monitored to ensure consistent behavior for such processes across languages and the languages that are monitored; and (B) other safeguards in place to ensure consistent behavior of such systems across languages. (3) Monetization across languages The list of languages in which the covered platform engages in monetization practices and the percentage breakdown by language of the covered platform's revenue throughout the duration of the relevant reporting period. (4) In-language review Of all content that is manually reviewed by staff, provide information on content that is reviewed in the original language used to create the content rather than being subject to automated translation before review, including— (A) the percentage of content reviewed in the original language for each language in which the covered platform engages in monetization practices; and (B) a description of the policies governing whether and to what extent content will be manually reviewed in the original language or automatically translated prior to manual review. (5) Translation and review processes With respect to the content review practices of the covered platform— (A) the list of languages in which content is reviewed without translation; and (B) for languages in which automated translation is applied prior to manual review, a description of— (i) the process by which content is translated; and (ii) the process by which that content is reviewed and how, if at all, that process differs from the process used to review content in the original language. (6) Content moderation outcome measures (A) Number of content takedowns The number of content takedowns over the relevant reporting period for each language in which the covered platform engages in monetization practices. (B) Response time The average response time to user-initiated takedown or content review requests over the relevant reporting period for each language in which the covered platform engages in monetization practices. (7) Additional information Other information determined appropriate by the Commission, including additional categories or criteria relevant to the information described in paragraphs (1), (2), and (4).