Right to request and receive a flexible, predictable, or stable work schedule

(a) Right To request An employee may request from their employer a change in the terms and conditions of employment as they relate to factors including— (1) the number of hours the employee is required to work or be on call for work; (2) the times when the employee is required to work or be on call for work; (3) the location where the employee is required to work; (4) the amount of notification the employee receives of work schedule assignments; and (5) minimizing fluctuations in the number of hours the employee is scheduled to work on a daily, weekly, or monthly basis. (b) Employer obligation To engage in an interactive process (1) In general If an employee requests a change in the terms and conditions of employment as set forth in subsection (a), the employer shall engage in a timely, good-faith interactive process with the employee that includes a discussion of potential schedule changes that would meet the employee’s needs. (2) Result Such process shall result in— (A) subject to subsections (c) and (d), either granting or denying the request; and (B) in the event of a denial— (i) considering alternatives to the proposed change that might meet the employee’s needs and granting or denying a request for an alternative change in the terms and conditions of employment as set forth in subsection (a); and (ii) stating the reason for denial, including whether any such reason is a bona fide business reason. (3) Information If information provided by the employee making a request under this section requires clarification, the employer shall explain what further information is needed and give the employee reasonable time to produce the information. (c) Requests related to serious health condition, caregiving, enrollment in education or training, or another job If an employee makes a request for a change in the terms and conditions of employment as set forth in subsection (a), specifying that the request is because of the employee's serious health condition, the employee’s responsibilities as a caregiver, the employee's enrollment in a career-related educational or training program, or a reason related to another job of the employee, the employer shall grant the request, unless the employer has a bona fide business reason for denying the request. (d) Other requests If an employee makes a request for a change in the terms and conditions of employment as set forth in subsection (a), for a reason other than those reasons set forth in subsection (c), the employer may deny the request for any reason that is not unlawful.