Findings

The Congress finds the following: (1) Artificial intelligence is being used in new and innovative ways by the financial services sector. (2) Artificial intelligence may provide benefits to banks, credit unions, and banking consumers. (3) Artificial intelligence poses unique threats to the safety and security of customer accounts. (4) Voice banking is offered by many banks for security and convenience reasons. (5) The popularity of social media has made video and audio of potential targets easier to obtain for bad actors. These materials can be exploited to replicate the voices and appearances of other people in pursuit of data theft, identity theft, or fraud. (6) Bad actors could utilize deep fakes, including voice and audio manipulation, to compromise and access the financial accounts of a consumer.