National Institute of Standards and Technology guidelines

(a) Development of voluntary guidelines (1) In general Not later than 18 months after the date of enactment of this Act, the Director of the National Institute of Standards and Technology shall develop voluntary guidelines regarding artificial intelligence chatbots interacting with older adults. (2) Elements The voluntary guidelines developed under paragraph (1) may include guidance on— (A) transparency, disclosure, and user understanding practices for artificial intelligence chatbots interacting with older adults; (B) accessibility, usability, and age-appropriate design practices, including compatibility with assistive technologies; (C) evidence-based practices for identifying and responding to crisis, high-stakes decisions, including directing users to appropriate national, State, local, or Tribal crisis and professional resources, and identifying indicators of exploitative or manipulative interactive design practices; and (D) cybersecurity, fraud-prevention, and privacy safeguards for artificial intelligence chatbots handling sensitive user conversations or personal information. (b) Consideration by covered entities Covered entities shall take into consideration, as appropriate, the guidelines developed under subsection (a)(1) in designing and deploying artificial intelligence chatbots. (c) Relationship to existing frameworks The Director of the National Institute of Standards and Technology may incorporate, reference, or adapt the guidelines developed under subsection (a)(1) in guidance, best practices, or other voluntary resources developed pursuant to section 22A of the National Institute of Standards and Technology Act (15 U.S.C. 278h–1). (d) Consultation requirement In developing the guidelines under subsection (a)(1), the Director of the National Institute of Standards and Technology shall consult with— (1) the Chairperson of the Commission; (2) the Director of the National Institute on Aging; (3) the Director of the National Institute of Mental Health; (4) representatives from industry; (5) consumer advocates; (6) older adults, including older adults who have direct experience using artificial intelligence chatbots; (7) caregivers of older adults, including caregivers who have direct experience supporting older adults who use artificial intelligence chatbots; and (8) experts in psychology, mental health, cognitive aging, lifespan development, disability, accessibility, and assistive technology.